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Along with paying online, you can also pay by phone, by mail, or in-person at a payment center or automated EZ Pay Station. By Phone : Please call 312.744.4426 and follow the instructions via the automated phone system.
- Neighborhood Payment Centers, Open Mon-Fri 9:00 Am to 5:00 Pm
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- Neighborhood Payment Centers, Open Mon-Fri 9:00 Am to 5:00 Pm
Has your water been shut off? Check this guide to determine whom to contact. Concerned about paying your utility bill? Some assistance options are outlined here in English and in Spanish.
Quick Pay! Make a payment without signing in: Pay your bill. Pay My Bill. If you have any questions, please call 312-744-4426 or see the Frequently Asked Questions page.
31 maj 2024 · The fastest way to pay is through the City’s online payment portal at pay.chicago.gov. You can securely pay by credit/debit card or electronic check 24/7. You’ll need your 10-digit account number from your bill. Pay by Phone. Call 312-744-4426 to use the automated phone system and pay with a card or electronic check.
25 maj 2024 · Call 312-744-4426 and use the automated phone system to make a payment. Pay by Mail. Mail checks or money orders to: City of Chicago Utility Billing. P.O. Box 6330. Chicago, IL 60680-6330. Pay In-Person. Pay in-person at City Hall or neighborhood payment centers. Locations accept cash, checks, money orders, and credit/debit cards. Payment Kiosks.
Please enter the information exactly as it appears on your bill, including dashes. For example, 123456-123456. Click Sample Statement link here to see a typical bill.
Contact Chicago Water Customer Service Have a Question, Issue or Comment? Main Customer Service Physical Address: 1000 E. Ohio Street Chicago, Illinois 60604 312-744-4420 waterbill@cityofchicago.org. Emergency (24 hours - broken water main or pipeline, etc.) 312-744-4426