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When you purchase the PastPerfect program, you receive free support for 30 days. During that period, you may contact our support staff via telephone or email as often as needed.
This User's Guide will provide instructions for installing and using PastPerfect Museum Software. It includes step-by-step procedures that will walk you through many features and functions of the program.
Composing Letters. Once your default letters are set up, you are ready to start composing your Collections and Contacts letters. When each new letter is added, PastPerfect will use the appropriate default letter template that you created.
All support calls are toll free to our num-ber 800-562-6080. You also have the option of e-mailing your questions either to a staff member you have been working with, or to our support e-mail address: support@museumsoftware.com. BASIC SUPPORT Starting from the date of purchase, free support is available for 30 days. Dur-
Compose Letter - Default Fund Letter. The MS-Word screen that appears is similar to the MS-Word program that you would use outside of PastPerfect, with all the same functions. It also has a few additional functions. The top of the screen will tell you which letter you are viewing and composing.
The PastPerfect Development section has four components: Contacts, Contact Lists, Pledges & Receipts, and Campaigns. In this chapter we will explore contacts management. To begin, click Contacts on the Main Menu.
Support Services. With our PastPerfect desktop software, you can opt into our Annual Support service or choose to pay for support per incident. Purchasing Annual Support means that any of your PastPerfect users can contact our support team an unlimited number of times throughout the year.
