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  1. Support Services. With our PastPerfect desktop software, you can opt into our Annual Support service or choose to pay for support per incident. Purchasing Annual Support means that any of your PastPerfect users can contact our support team an unlimited number of times throughout the year.

  2. PastPerfect 5.0 Users' Guide (revision 3) Table of Contents.

  3. To find out about extended support pricing, call the PastPerfect support office at 800-562-6080, or visit our website (www.museumsoftware.com). Extended support is offered on a yearly basis, starting with your payment date, and provides unlimited calls to our highly trained support staff.

  4. Desktop software for all your museum management needs. With PastPerfect 5.0, streamline the acquisition and loan processes, catalog artifacts, produce custom reports and forms, track donations and memberships, create mailings, send emails, and much more.

  5. For additional information on Annual Support Services, please visit the Support Services page. Note: First Year Annual Support must be purchased at the same time as the Basic Program. If support is purchased later, the price is the same as support renewal.

  6. We offer a number of free options for learning how to use PastPerfect, including our user guides, Knowledge Base, and variety of videos. For PastPerfect 5.0 users, we also offer three training CDs that cover everything from collections and contacts management to researching and reporting on your PastPerfect data.

  7. PastPerfect Museum Software is designed to help address the needs of organizations with little or no training in collection man-agement. WHAT IS AN ACCESSION? An accession is one or more objects acquired at one time from one source, con-stituting a single transaction between the museum and a source (Burcaw 1997). WHAT IS REGISTRATION?