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Support Services. With our PastPerfect desktop software, you can opt into our Annual Support service or choose to pay for support per incident. Purchasing Annual Support means that any of your PastPerfect users can contact our support team an unlimited number of times throughout the year.
To find out about extended support pricing, call the PastPerfect support office at 800-562-6080, or visit our website (www.museumsoftware.com). Extended support is offered on a yearly basis, starting with your payment date, and provides unlimited calls to our highly trained support staff.
PASTPERFECT SOFTWARE SUPPORT. In this user’s guide we have attempted to be as comprehensive as possible in presenting the many functions and features of PastPerfect Museum Software. However, sometimes you just need more help. There are a number of ways to get that help when you need it.
This User's Guide will provide instructions for installing and using PastPerfect Museum Software. It includes step-by-step procedures that will walk you through many features and functions of the program. Each chapter contains detailed directions and definitions to help you make the most of PastPerfect.
PastPerfect is the leader in collection management with over 5500 museum clients. PastPerfect conforms to the latest standards for cataloging archive, library, historic object, art object, natural history, archaeology, and photograph collections.
PastPerfect Museum Software is designed to help address the needs of organizations with little or no training in collection man-agement. WHAT IS AN ACCESSION? An accession is one or more objects acquired at one time from one source, con-stituting a single transaction between the museum and a source (Burcaw 1997). WHAT IS REGISTRATION?
For additional information on Annual Support Services, please visit the Support Services page. Note: First Year Annual Support must be purchased at the same time as the Basic Program. If support is purchased later, the price is the same as support renewal.
