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  1. The PastPerfect support staff includes both computer and museum professionals for the most comprehensive and friendly technical support in the industry. If you have any questions about your institution's support status, feel free to call us at 1‑800‑562‑6080.

  2. Support Services. With our PastPerfect desktop software, you can opt into our Annual Support service or choose to pay for support per incident. Purchasing Annual Support means that any of your PastPerfect users can contact our support team an unlimited number of times throughout the year.

  3. Desktop software for all your museum management needs. With PastPerfect 5.0, streamline the acquisition and loan processes, catalog artifacts, produce custom reports and forms, track donations and memberships, create mailings, send emails, and much more.

  4. All support calls are toll free to our num-ber 800-562-6080. You also have the option of e-mailing your questions either to a staff member you have been working with, or to our support e-mail address: support@museumsoftware.com. BASIC SUPPORT. Starting from the date of purchase, free support is available for 30 days.

  5. This User's Guide will provide instructions for installing and using PastPerfect Museum Software. It includes step-by-step procedures that will walk you through many features and functions of the program.

  6. All support calls are toll free to our number 1-800-562-6080. You also have the option of emailing your questions either to a staff member you have been working with, or to our general support email address: support@museumsoftware.com. BASIC PROGRAM SUPPORT When you purchase the PastPerfect program, you receive free support for 30 days.

  7. I just upgraded to Version 5, and security is not activated anymore. How do I activate it? If you have any questions, please contact our Support Office at 1‑800‑562‑6080 or email support@museumsoftware.com .

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