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If you wish to convert your ticket to a Travel Voucher or request for a refund, please submit your request through the myPAL RequestHub, call our hotline, or visit any PAL Ticket Office for assistance. For more information on Manage My Booking, please refer to our FAQ page.
- Manage Booking
Manage Booking is available for unused one-way or roundtrip...
- Terms and Conditions
Voluntary refund may be made through the Manage Booking...
- Retrieve your booking
Retrieve your booking. We apologize for the inconvenience...
- Manage Booking
Retrieve your booking. We apologize for the inconvenience brought about by the flight change. Booking reference * Your booking reference contains 6 characters. e.g. ACQ167. Last name *
For more information about checking in online, visit Online Check-in FAQ. Eticket number You may find it in your itinerary receipt or e-ticket.
Global Reservation and Customer Support. If you would like to book a flight or make changes to your existing reservation (rebook, reroute, refund), please contact PAL's reservations hotline. For bookings made outside Philippine Airlines' website, ticket offices, or hotline, please contact your travel agent directly.
What is my Reservation Number? This is the code that is used to access your booking. It can be a mixture of numbers and letters. It should be 6 characters long and it’s usually found in your confirmation e-mail. Last Name.
Check in online, print boarding passes and manage your British Airways booking. Specify dietary requirements, edit details, request and reserve seats.
I also use https://www.virtuallythere.com to retrieve my flight details with Philippine Airlines and PAL Express. If you don't know your Record Locator you may call them (depending on your location) to ask for it.
