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  1. If you wish to convert your ticket to a Travel Voucher or request for a refund, please submit your request through the myPAL RequestHub, call our hotline, or visit any PAL Ticket Office for assistance. For more information on Manage My Booking, please refer to our FAQ page.

  2. Retrieve your booking. We apologize for the inconvenience brought about by the flight change. Booking reference * Your booking reference contains 6 characters. e.g. ACQ167. Last name *

  3. Through the Manage My Booking, you can: View your PAL and/or PAL Express bookings ; Rebook domestic or international flights voluntarily ; Explore and avail of any myPAL Travel Boost offering ; Avail and modify special service requests (example: wheelchair assistance, meal preference, etc.)

  4. Global Reservation and Customer Support. If you would like to book a flight or make changes to your existing reservation (rebook, reroute, refund), please contact PAL's reservations hotline. For bookings made outside Philippine Airlines' website, ticket offices, or hotline, please contact your travel agent directly.

  5. Check your Flight Status. Stay up-to-date with a quick glance of your flight’s departure and arrival status. Manage Your Booking. View your PAL and PALexpress bookings. Retrieve bookings...

  6. Choose from a variety of meals to suit your palate and your needs. Make your meal request at least 72 hours prior your flight departure via Manage Booking on the PAL website or mobile app, PAL contact center, or PAL ticket. office. Pre-Select Meals. Business Class Passengers can now order meals ahead of their international flight.

  7. What is my Reservation Number? This is the code that is used to access your booking. It can be a mixture of numbers and letters. It should be 6 characters long and it’s usually found in your confirmation e-mail. Last Name. Find Booking.

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