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  1. If you wish to convert your ticket to a Travel Voucher or request for a refund, please submit your request through the myPAL RequestHub, call our hotline, or visit any PAL Ticket Office for assistance. For more information on Manage My Booking, please refer to our FAQ page.

  2. Retrieve your booking. We apologize for the inconvenience brought about by the flight change. Booking reference * Your booking reference contains 6 characters. e.g. ACQ167. Last name *

  3. For bookings created through the PAL website, ticket refunds can be requested through our Reservations Hotline (+632 8855-8888, (+63) 919-056-2255, or US and Canada Toll Free Number 1-800-435-9725) or at any PAL Ticket Office.

  4. 6 maj 2021 · Online Booking accepts booking of flights and purchasing tickets online on PAL's domestic and international itineraries. Selected International codeshare flights are available through our online booking facility. Users can immediately check for fares and flight availability without the need to register or login.

  5. Rebook your ticket. Rebook due to schedule change, travel restrictions, or cancellations. Note: Use Manage My Booking option to make voluntary changes on your flight. Convert your ticket to a Travel Credits. Exchange your Travel Voucher to a ticket. Request for a refund. Follow up on existing request. REQUEST MADE EASIER. Step 1.

  6. View your PAL and PALexpress bookings. Retrieve bookings purchased via the PAL website, Payment Center. or PAL Mobile App. Get to purchase Prepaid baggage, Choice Seats, Meal Upgrades,...

  7. Have quick visibility on your booking confirmation from PAL and our partner airlines before your travel dates. This gives you more time to arrange your travel requirements.

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