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  1. If you decide not to participate in the E-ZPass Plus program, you can make that change by either accessing your account online, through our mobile app, PA Toll Pay, or by contacting the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727 and when prompted, say "Customer Service" then select 1.

  2. 4 Open an Account by Phone or Mail. Call us to open an E-ZPass account by phone or download the E-ZPass application and mail it to the address below. PA Turnpike Customer Service Center 300 East Park Drive Harrisburg, PA 17111 (877) 736-6727 8:00 a.m. - 6:00 p.m. Monday-Friday. Download Form

  3. Monday through Friday, 8:00AM to 6:00 PM. For security reasons, if you have a question about your account, please login to your account and send us a communication. If you require additional assistance, call 877.736.6727.

  4. If you have any questions or concerns, you can contact us by accessing your account and clicking the Contact Us link. You can also contact us by phone at 877.736.6727. When prompted, say ‘Customer Service’ and then select 1.

  5. To add funds to your account, customers can make payments , through our mobile app, , by phone (1-877-736-6727 and when prompted, say "Customer Service" then select 1) or mail. Check or money order should be made payable to the PA Turnpike and include your E-ZPass account number.

  6. If you still have questions, contact the PA Turnpike Commission’s E-ZPass Customer Service Center (CSC) from 8:00 am until 6:00 pm, Monday through Friday at 1.877.PENNPASS (877.736.6727). You will be required to verify your E-ZPass account information when calling the PA Turnpike E-ZPass Customer Service Center.

  7. Page 24 To add an authorized contact person to your E-ZPass account, you may login to your online account or complete an authorization form to be mailed to 300 East Park Drive, Harrisburg, Pa 17111 or faxed to the E-ZPass Customer Service Center at 717.565.4311.

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