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  1. 1. You must use Exchange account or Microsoft 365 Exchange Online mailbox account and configure it to Outlook as Exchange type. 2. Your organization IM solution must be Skype for Business or Microsoft Teams. If you don't familiar with the IM solution, please contact your admin ( IT department) to double confirm it, thanks.

  2. 14 maj 2024 · Check the Display Online Status Setting: - In the new Outlook, go to File > Options > People. - Look for the checkbox that says "Display online status next to name."

  3. 25 kwi 2024 · If you can't see contacts' or users' presence status in your Outlook app, ensure that you have set Teams as the default chat app and follow these fixes.

  4. 17 maj 2023 · My status was available previously, but I switched to the "New Outlook" to see what it looked like, but I switched back and noticed I can longer see status next to names. I did check to make sure the box was checked and restarted outlook.

  5. 30 cze 2019 · Display online status next to name in Outlook Greyed Out. In Outlook you can see the availability of users next to their name thanks to Lync Skype Teams etc. This has disappeared for two users and I have not been able to find a fix. It's greyed out in Outlook: File > Options > People and in.

  6. 23 lis 2023 · Are you encountering the frustrating issue of the online status next to names being greyed out in Outlook?

  7. Change your presence status. To change your presence status, do the following: At the top of the Lync main window, click the status menu under your name. From the drop-down list, click the appropriate status. To revert from the status you set and have Lync 2010 automatically update your status, click Reset Status.

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