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  1. 1. You must use Exchange account or Microsoft 365 Exchange Online mailbox account and configure it to Outlook as Exchange type. 2. Your organization IM solution must be Skype for Business or Microsoft Teams. If you don't familiar with the IM solution, please contact your admin ( IT department) to double confirm it, thanks.

  2. 25 kwi 2024 · If you can't see contacts' or users' presence status in your Outlook app, ensure that you have set Teams as the default chat app and follow these fixes.

  3. 8 lip 2022 · I understand that you have a concern that online status next to name in Outlook is greyed out. Before moving forward, we need more detailed information about the situation you are experiencing. Kindly share with us the information below:

  4. 14 maj 2024 · Check the Display Online Status Setting: - In the new Outlook, go to File > Options > People. - Look for the checkbox that says "Display online status next to name."

  5. You can manually set your presence status to control how or whether you want people to contact you. By default, your status is based on your Microsoft Outlook Calendar. For example, if a meeting is currently scheduled in Outlook, your status appears as “In a meeting” in Microsoft Lync 2010 communications software.

  6. 4 paź 2024 · Make sure “Display online status next to name” is checked. Verify internet connectivity, as poor connection can disrupt status updates. For systems running 32-bit Office, the presence status might not display correctly.

  7. 23 lis 2023 · Are you encountering the frustrating issue of the online status next to names being greyed out in Outlook?

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