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  1. Optimum's Internet outage map lists real time Internet outages in your area. Learn about Internet outages in your area and when service is restored.

  2. Having problems with your Optimum cable, internet or phone service? Sign in to view reported outages, or learn more about ways to troubleshoot connection problems.

  3. Fast and easy ways to find solutions. From account and billing questions to technical support, these are some of the best ways to find what you need. My Optimum app. Call us. Optimum Store. Service Plans. Customer service from Optimum. Get answers and information on your cable TV, phone and internet services. View Frequently Asked Questions.

  4. Need help with Optimum Internet? Troubleshoot connection and speed problems, access your Optimum email, learn about WiFi, locate your MAC address and more!

  5. You should dial this number for general inquiries or if there's a problem with your bill. If you're experiencing issues with the service (e.g., losing internet connection or TV signal), the company prompts you to contact technical support at 888-276-5255.

  6. Optimum Outage Map. The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. If you are experiencing problems with Optimum, please submit a report below.

  7. Real-time outage overview for Optimum/Cablevision. Problems with your TV signal, phone issues or is internet down? We'll tell you what is going on.

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