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Applies To. We're sorry you're having trouble with your OneDrive for iOS mobile app. Let's get the issue sorted out as quickly as possible. Note: Some apps and features may only work with Wi-Fi, depending on your device settings, or your mobile data plan. Cannot play videos when using mobile network. Slide to select not working in OneDrive for iOS.
18 sie 2023 · First, please ensure that you have the latest version of the OneDrive app installed on your iPhone. You can check for updates in the App Store. Next, please check your internet connection to ensure that it is stable and strong enough to support syncing.
15 wrz 2017 · Go to iPhone Settings > OneDrive, select Clear Account Settings. Add your Office 365 account to OneDrive app again. If the issue persists, we'd like to confirm the following information for investigation:
20 wrz 2018 · 1. Go to the Settings in your phone, locate Onedrive and reset Onedrive. 2. If above doesn't work. a. Uninstall the OneDrive app by pressing and holding the OneDrive app icon. Tap the 'X' in the corner and then accept the confirmation message to delete it. b.
If sync doesn't work, OneDrive is not launching, or OneDrive is crashing, please try a soft reset: While the phone is turned on, press and hold the volume down + power buttons until your phone vibrates and restarts.
17 wrz 2024 · It covers common problems such as file conflicts and network issues, offering step-by-step solutions. The guide includes checking sync settings, ensuring sufficient storage, and using the OneDrive troubleshooter to resolve issues effectively.
Keep the OneDrive app open for the camera roll to update. If you're not connected to Wi-Fi, check your mobile OneDrive settings for camera upload on metered connections are not switched off. Enable your device's Location Services. Changes in location are used to trigger background activity.
