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If anyone asks for your personal account information, please do not disclose it; instead contact us at +603 8317 5000 immediately. If you need clarification about the survey or if you do not wish to participate, please contact us at the same number +603 8317 5000.
Get help & support for OCBC Malaysia's products & services, such as online banking, credit/debit card activation, investments & special enquiries.
From 12am to 7.59am, we can only assist with urgent enquiries, such as those relating to fraud and lost cards. This will allow us to keep our lines clear for fraud and scam-related enquiries. If you have questions about other matters, please call us from 8am to 11:59pm. Email us via the OCBC Digital app or OCBC Online Banking.
Send us your contact details so that we can reach out to you. Contact us anytime, anywhere or bank at your nearest branch. Call us or leave your details with us and we will contact you.
You may change your SMS alert settings via OCBC Online Banking. Beware of any unusual objects placed on or around the card insertion slot on the ATM. Cover the keypad when you enter your PIN. If you suspect you have used your card at a suspicious ATM, contact us immediately at +65 6363 3333.
Call only the Bank’s Personal or Premier Banking hotline: OCBC website > Contact us. Our hotline number can also be found at the back of your debit/credit/ATM card. Use only the official OCBC app or go to the OCBC website > Login > Personal Banking.
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