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Basic Telecommunicator Classes. Association of Public Safety Communications Officials (APCO) - Public Safety Telecommunicator (PST) International Academy of Emergency Dispatch (IAED) - Emergency Telecommunicator Communications (ETC) National Emergency Communications Institute (NECI) - Emergency Communications Officer (ECO) Course. Vendor.
46-hour program prepares the student for certification covering the skills and knowledge needed to work as a basic 911 Dispatcher. receive overviews of Police, Fire and EMS functions. Hone interpersonal communications and telephone techniques.
Public Safety Telecommunicator Certification. Each calltaker and dispatcher position in a PSAP shall be staffed by a person completing a Basic Telecommunicator Training Course approved by the New Jersey Public Safety Communications Advisory Council.
NJ Learn is web-accessible and includes standardized online training courses, a catalog registration process, a digital resource library, a notification and communications capability, and a report management system (RMS).
Training Policy Manual. Section 1 - Course Definitions and Specifications. Section 2 - Student Certification. Section 3 - Instructor Certification. Appendix Number Title. 1 New Jersey EMD Course Schedule and Instructor Requirements. 2 EMD Class Registration and Information Forms. 3 EMD Student Registration and Information Forms.
10 kwi 2024 · Telecommunicators & Training. Public safety telecommunicators are often the first point of contact in an emergency. They begin the important work of obtaining essential information, remaining calm, calming others, and sending the appropriate responders to the right location.
Topics include: responsibilities of an EMD, legal/liability issues, providing proper medical instructions by phone, and use of the emergency medical dispatch guide cards. This course includes role-playing simulated 9-1-1 medical calls.