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Address: 1650 Greenfield St., Wilmington, NC 28402 P.O. Drawer 1559 State Courier #: 04-10-16 Phone: 910-798-3400 Fax Number: 910-798-7824 Emergency Phone:
Always call 9-1-1 anytime there is an emergency situation with child or adult abuse or neglect! During business hours (Monday-Friday from 8am - 5pm.), call Social Services at 910-798-3420. After business hours (5pm-8am) and on the weekends/holidays, call the NHC non-emergency number: 910-452-6120.
Phone: 910-798-6300 Hours Monday through Thursday: 10 am to 7 pm Friday through Saturday: 10 am to 5 pm Sunday: 1 pm to 5 pm
E-mailing us is an efficient and easy way to get the information you need in a timely manner. Request for information or to send general comments please send us an email at dssweb@dhhs.nc.gov. It is our division policy to respond to all email within 5 business days.
New Hanover County Government Center 230 Government Center Drive Wilmington, NC 28403 Phone: 910-798-7311
Call the Adult Protective Services hotline number 910-798-3420 during regular business hours. If you need to make a report after 5 pm, Monday through Friday, on the weekend or a holiday, please call 911 and ask to speak to the social worker on duty.
Medicaid provides health coverage to eligible low-income adults, children, pregnant women, seniors, and people with disabilities. Medicaid pays for doctor visits, yearly check-ups, emergency care, mental health services, and more. There is no monthly fee and copays are never more than $4.