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1 wrz 2021 · Use the Way2Go Card® mobile app, GoProgram.com, or call (844) 542-1115 to activate your Card and create your PIN. Activate your debit card as soon as you receive it, even if your eligibility is still pending. Failure to activate your card may cause delays in future benefits.
If you are wanting to file a claim or discuss an existing claim, please call before 10:00 PM Eastern Time on 09/28/2024 or after 7:00 AM Eastern Time on 09/29/2024, and we will be glad to assist you.
→ For questions about your UI Claim, use the Phone Numbers listed above under UI Claim Information, Related Questions, and Telephone Filing. Login or PIN Assistance ONLY (Monday through Friday, 8:00 am to 5:00 pm, except holidays) Northern Nevada: Tel (775) 687-6838 Southern Nevada: Tel (702) 486-3293. Debit Card PIN Assistance. Way2Go Card
Access Nevada is the one stop portal for residents of the State of Nevada to apply for assistance, report changes in household circumstances, check the status of their case, receive online communications, and other account management tools.
• Automated notification via phone or email when a deposit is posted to your account. • Transfer unemployment benefits from your prepaid debit MasterCard directly into your checking or savings account. • Contact the customer service toll-free number at (844) 542-1115, to ask questions and obtain your balance.
Nevada Department of Employment, Training and Rehabilitation (DETR) has changed prepaid debit card providers, from Bank of America to the Way2Go Card®. This transition will not affect your claim, only how you will receive your benefits beginning in July.
UI Help Line. Open Monday – Friday from 8AM - 5PM. Northern Nevada. Southern Nevada. Rural Nevada & Out-of-State. Additional information can be found on our Contact Us page. UInv - The Nevada Unemployment Insurance Claim Filing System.
