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  1. Don’t want to wait on the phone? You can always manage your account with My Shaw app or Web. Visit our Contact Us page for additional information. Related readings. COVID-19: Shaw Support FAQ and resoures; Shaw Billing FAQs ; Internet Troubleshooting FAQs

  2. Need to get a hold of Shaw? Get in touch with a Customer Service Representative or Technical Service Representative by live chat, phone or other messaging options.

  3. my.shaw.caMy Shaw

    Search over 8000 on-demand titles and order the content you want directly to your TV or computer. Sign in to get started. Your Shaw ID is the email address you use to access your services, including Rogers WiFi Hotspots, Ignite TV app and the Ignite HomeConnect app.

  4. If you'd like to update your contact information you can do so using the My Shaw website (my.shaw.ca) and the My Shaw app (Apple App Store | Google Play Store). My Shaw uses your Shaw ID to log in to view your bill, manage your account and your servi... Read more.

  5. To manage your services using the My Shaw website: Sign in to my.shaw.ca. Click My Services and select the service you wish to manage from the drop-down menu. To manage your services using the My Shaw App: Open the My Shaw App. From Home, tap the service you wish to manage from the menu.

  6. • Manage billing and payments for all your services in one place, including auto-payments and eBills. • Pay your bill in app, and save payment details for future payments. • Convenient and fast way to handle your bill; signing up for eBill is easy, or viewing your bill in app.

  7. You can view your current bill for your services anytime, using the My Shaw website or the My Shaw app (Apple App Store | Google Play Store). With My Shaw you can also view past bills, transactions, and set up an email address to receive your bill at every month with eBill .

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