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  1. Manage my accounts. Here you will find answers, tips, and useful information about ordering statements and other matters concerning your client relationship. How can I update the Beneficial Owner (s) (Form A)? You can change or update the Beneficial Owners (BOs) on an account by downloading and filling out the 'Form A'.

  2. Manage my payments. Enter new payment | Find my IBAN | Payment investigations. How do I enter a new payment? The easiest way is to choose the 'Start New Payment' option in Credit Suisse Direct Online Banking. After that, you can enter the details.

  3. Login. Forgotten your User-ID or Password? Add a new SecureSign device. New to Credit Suisse Direct? System requirements for online banking.

  4. Smartcard readers - there are two types of readers supported by Credit Suisse. For both there is no need to install drivers. Small foldable USB Smart Card Reader (SCR 3500)

  5. Manage my personal details. Here you will find answers, tips, and useful information about how to manage your personal details. How do I change the name on my banking relationship? In order to change your name on the banking relationship, we kindly ask you to visit a branch and bring the following documentation to verify your name change with you:

  6. Log in with your user ID and password to add an additional SecureSign device. You will need a registered recovery number to proceed.

  7. Our personal account is the basic account for receiving your salary and for your daily banking. Use standing orders and direct debits for regular payments. You manage your account in Online & Mobile Banking.

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