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If you don’t have access to the email address or mobile phone number associated with your Facebook account — maybe because you were hacked and your password was changed, or you lost or forgot them — try these steps to recover your account:
- I think my Facebook Page was hacked or taken over by someone else ...
If you think someone else who works on your Page was hacked,...
- If you think your Facebook account was hacked
You get an email from Facebook telling you that an email...
- I think my Facebook Page was hacked or taken over by someone else ...
If you think someone else who works on your Page was hacked, please tell them to go to the Hacked Accounts section of the Help Center to get immediate help. If you're still having issues accessing your Page, you can file a report .
You get an email from Facebook telling you that an email address or mobile phone number was added, or removed, from your account, or that your password was changed, and it wasn’t you. If the email associated with your Facebook account has changed, you can reverse this.
If your account was hacked or compromised, you can take action to regain your account. Visit the Facebook Help Center or the Instagram Help Center to learn how to secure your account. We'll ask you to change your password and review recent login activity.
You get an email from Facebook telling you that an email address or mobile phone number was added, or removed, from your account, or that your password was changed, and it wasn't you. If the email address associated with your Facebook account has changed, you can reverse this.
Report compromised account. If you believe your account has been compromised by another person or a virus, please click the "My account is compromised" button below. We'll help you log back into your account so that you can regain control.
Recover your Facebook account if you can't access your account email address or mobile phone number. Facebook's policies on disabling or deleting hacked, unused or unconfirmed accounts. Suspicious reactivation email from Facebook. What to do if you've been phished on Facebook.
