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If a photo or video you deleted comes back, check if it’s on your SD card. To delete it, use the Files app. (If you don’t have this app, download a file manager app and use it to delete the photo from your card.) Or, remove your card from the phone and use a computer to delete photos from the card.
After each troubleshooting step, check to see if the issue is fixed: 1. Turn your phone off and then on again. 2. Clear the cache for the Camera app. To clear the cache and data: Touch & hold , then touch. Do one of the following: To free up space by removing temporary files, touch Storage & cache> Clear cache.
Device Help. Having trouble setting up your device, or just want to get to know your device better? Use Motorola’s step-by-step content and learn how to configure Internet settings, how to download or use applications and many more. Popular questions. Find answers to the most important questions with our interactive tutorials. Disable data roaming.
Error: Camera Busy. This error can occur if you use the camera in one app and then switch to another app that requires permission to access the camera. After each troubleshooting step, check to see if the issue is fixed: Turn your phone off and then on again. Check which apps have permission to access the camera.
Our pages provide step-by-step device support for all Motorola products. Need help configuring your smartphone, smartwatch, tablet or other product? Just choose your region of choice, select your product and let us help you find the quickest way to solving your issues.
Error: Camera Busy. This error can occur if you use the camera in one app and then switch to another app that requires permission to access the camera. After each troubleshooting step, check to see if the issue is fixed: Turn your phone off and then on again. Check which apps have permission to access the camera. Settings
Visit the customer support page to view user guides, FAQs, bluetooth pairing, software downloads, drivers, tutorials and to get repair and contact us information.
