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  1. Claim Status: Pending Payment. If you have a Pending status for any weeks in your UI Online Claim History, we may need to determine your eligibility or verify your identity. If we need to verify your identity, we will send you a notice asking for additional documents.

    • منابع EDD به فارسی

      English. ما متعهد به ارائه اطلاعات حیاتی به افرادی هستیم که...

    • Punjabi

      California Training Benefits (CTB) ਯੋਗਤਾ ਅਤੇ ਮਨਜ਼ੂਰੀ...

    • Arabic

      English. نحن ملتزمون بتوفير معلومات أساسية لمن يبحث عن...

    • Hindi

      Chętnie wyświetlilibyśmy opis, ale witryna, którą oglądasz,...

  2. You may need to update eligibility or verify your identity. Use this service to check your claim status. Phone: 800-300-5616.

  3. UI Online is a fast, convenient, and secure way for Unemployment Insurance (UI) customers to access claim information, certify for benefits*, and manage their claims 24 hours a day, seven days a week. Phone: 800-300-5616

  4. Monitor the status of eligibility issues. Get your latest claim and payment information. View in-person and phone appointments. Reschedule a phone interview appointment. Update your address and phone number. View, print, or request a copy of your Form 1099G tax information from the past five years. Check on Your Payment Activities

  5. 1. Activate Your Card. Call 1-800-684-7051 or download the Money Network App ¹ to activate your prepaid debit card, set your PIN, and check your balance. 2. Use Your Card. Get cash back when making PIN debit purchases at participating locations. ². 3. Manage Your Card.

  6. Reopen a claim. Certify for benefits and report work and wages. Monitor the status of eligibility issues. Get your latest claim and payment information. Change your address and phone number. Receive notifications including reminders to certify for benefits. View in-person and phone appointments. Reschedule a phone interview.

  7. Here are the answers to frequently asked questions. For more or specific information about your Card, refer to the materials that the California Employment Development Department mailed to you. If you can’t find an answer to your question below, contact Customer Service at 1-800-684-7051.

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