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you can purchase a battery from amazon such as this https://www.amazon.com/Microsoft-700mAh-Extende... apparently comes with the necessary tools, if the instructions are not clear, there are plenty of tutorials on you tube.
i would suggest you send your device for repair. You can log into this page and follow the steps http://service.zune.net/en-us/signin. Or you can call our Customer Service department and they will fill up the repair form for you.
10 gru 2010 · I have an older Zune (30GB), and my Zune battery does not hold a charge very long any more. How do I get the battery replaced? What is the cost to do so?
Microsoft later stated that the problem was due the way the internal clock driver, written by Freescale, handled a leap year. The issue was fixed automatically through the device 24 hours later. The second generation of Zune devices included the Zune 4, 8, and 8 devices produced by Flextronics.
Service centers offer enhanced support including professional hardware inspection, troubleshooting, and system recovery. If the service center associates are not able to resolve the issue, they can repair your device (in limited locations) or help facilitate sending it to Microsoft for repair or replacement.
Insert a small Zune opening tool into the gap between the logic board and one side of the black plastic lower rear panel. Carefully twist the Zune opening tool to pop the lower rear panel off the clips attaching it to the Zune. Repeat this process for the other side of the lower rear panel.
With the Zune facing down, as pictured, the battery ribbon cable is attached to the bottom right hand side of the logic board. Use the small flat head screw driver to gently lift the brown clamp. The clamp will release the battery ribbon cable from the logic board, freeing the battery.
