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  1. Describe your problem, and we'll provide self-help or connect you to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait. For even faster help, search for your topic on our site.

  2. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

  3. For help with Word for Mac: On the Menu bar, click Help and search for features, commands, and help articles. Or search online at Bing, Google, or support.microsoft.com. Here's a sample of what's available: Add a border to a page. Add a “Draft” watermark to your document. Add a page break.

  4. Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.

  5. The free support stops when the product starts up, which it has in order to have this problem. So if you want to handle it by phone, you will need to pay. And when you have paid, you will discover that most people in phone support do not know enough about the Mac or Word to solve the problem.

  6. Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.

  7. If you're an admin on the account you can also call (800) 865-9408 (toll-free, US only). If you’re outside the United States, see the global support phone numbers.

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