Search results
If your Surface isn’t working properly, the Microsoft Surface app and Surface Diagnostic Toolkit can help you find and solve problems. If your work or school manages your Surface, check with your IT department before running the tool.
29 sty 2024 · I understand that you're experiencing issues with your Surface Book 3. Based on the symptoms you've described; it sounds like there may be an issue with the battery or power management system. I am here to help and let us work on this together.
1 gru 2023 · One possible solution you can try is to check for any background processes that may be causing the high CPU usage. Based on the screenshot you shared; it appears the Microsoft Edge has the highest CPU usage with tabs and processes. You may check those if it's a necessary process or if it can be disabled.
There are many issues, both solved and still opened, all over the internet, so I decided to put it all in one thread. I hope it will be helpful for someone and maybe we can find new solutions here. Battery Drain Under Load - this is well known problem and basically everyone using SB2 experienced it.
With integrated help and support, you can find solutions to questions and issues directly from the Surface app. You can easily access device, charging, and warranty information and view and customize your connected Surface accessories.
This troubleshooting page will help you resolve issues with the Microsoft Surface Book.
4 mar 2022 · I bought the 13" Book 3 when it came out and I've had issues from day 1. Constant freezing, overheating, random slowdowns, I've seen almost all kinds of issues. They did send over a new one which worked well (not issue free though) until a few months ago.
