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  1. Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer. If you didn't ask us to, Microsoft won't call you to offer support.

  2. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any personal information.

  3. 22 maj 2024 · The “Call Microsoft Support” scam starts with a fake pop-up alert pretending to be from Microsoft stating that malware or spyware was detected on your system by the Windows Firewall. The pop-up claims your data is at risk and provides a phone number to call for removal of the supposed infection.

  4. The scammers call you and claim to be from the tech support team of Microsoft or another company. They offer to help solve your computer "problems". Scammers often use publicly available phone directories, so they might know your name and other personal information when they call you.

  5. answers.microsoft.com › en-us › windowsMicrosoft scam calls

    I have received two scam calls today (Friday 19th March 2021) purporting to be from the Microsoft Technical Team and wanting to access my computer to deal with a superbug that my normal security would not have tackled. I have also had a number of other calls which I have not answered.

  6. 30 paź 2023 · One of the most common ways that tech scammers reach you is via the phone. They may call you directly and pretend to be a computer technician from your IT department or a cybersecurity company. Once you’ve expressed some level of trust, they’ll begin digging for personal information, like passwords.

  7. Microsoft error and warning messages never include phone numbers. When you engage with the scammers, they can offer fake solutions for your "problems" and ask for payment in the form of a one-time fee or subscription to a purported support service.

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