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Customer Care Center. Get information about your Water and Sewer account. Phone: Monday through Friday, 8 a.m. to 7 p.m.: 305-665-7477. Email: wasd_custrelations@miamidade.gov. In person: Monday through Friday, 8 a.m. to 4:30 p.m. Inquiry Form. Emergency: 24-hour call center: 305-274-9272. Water and Sewer Emergencies.
Create or log in to your Water and Sewer account in order to process a one time payment with your bank account or credit card. If the water at your property was disconnected due to non-payment and you make a payment, you must call the Customer Care Center at 305-665-7477 as soon as the required payment is made.
Call 1-800-565-1800 to pay your water bill with your checking or savings account. Pay with credit card. Call 1-800-510-0880 to pay with Mastercard, Visa, American Express or Discover Card. A $3.95 convenience fee applies for credit card payments. Pay by Mail. Pay your water bill by mail using a check, cashier's check or money order.
You can pay your water bill online, through the mail or at any of our three customer service centers or a number of private payment centers located throughout Miami-Dade County. Developers rely on our review and approval of plans, including system points of connection, water and wastewater service agreements, new mains conveyance and meters.
Log in or create a miamidade.gov Water and Sewer account. You can then handle many services online, including paying your water bill, viewing water-use history, stop or transfer water service, request a pool credit, enroll in paperless billing and much more.
Contact Miami-Dade Water Customer Service. Have a Question, Issue or Comment? Main Customer Service. Physical Address: 3071 SW 38th Ave. Miami, Florida 33146. 305-274-9272.
Accounts can only be enrolled by one registered user. This may also occur with closed accounts that have been fully paid off. If the system is telling you that the account has already been enrolled, or that you don't have an active account, call the Customer Service Call Center at 305-665-7477.
