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Our Customer Service team can assist you with payments and questions at 1-800-245-2244. Pay by Mail. Mail a check or money order to: Alabama Power Payments, P.O. Box 242, Birmingham, AL 35292. Assistance Programs to Help Pay Your Bill. Get help paying your power bill with programs like Project Share and Special Needs Assistance. Reconnect Service.
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Pay at an Alabama Power office or authorized payment location. Pay by phone at 1-800-245-2244. Pay using your credit or debit card with our BillMatrix service .
Digital Wallet Options: Link your wallet account to your Alabama Power account to pay via Amazon Pay, Apple Pay, Google Pay, PayPal, or Venmo. Credit Cards: Pay with Visa, Mastercard, American Express, or Discover. By Phone. Authenticate your account to pay using your checking or savings account for no service fee.
Frequently Asked Questions. Why do I keep receiving an error message while trying to pay with my Digital Wallet (Google Pay, Apple Pay, PayPal, Venmo, or Amazon Pay) payment method? How do I manage my digitial wallet payment options? What is BillMatrix? How can I submit an electronic copy of my lease or property deed?
Our Customer Service team can assist you with payments and questions at 1-888-430-5787. Pay by Mail. Mail a check or money order to: Alabama Power Payments, P.O. Box 242, Birmingham, AL 35292. Need Assistance? Call Our Business Service Center at 1-888-430-5787, open Monday-Friday 7 a.m. – 6 p.m., or reach out to us online. Contact Us.
Where can I find this? Please provide one of the following: Pay with Credit Card or Debit Card. Log in to use a credit card or debit card. Find a Payment Location.
Please utilize the contact information below when attempting to communicate with Alabama Power. If you need additional assistance please be sure to call Aliceville City Hall at 205-373-6611. Phone: Customer Service: 1(800) 245-2244 Power Outage: 1 (800) 888-2726 Phone payments – bill matrix: 1(800) 835-2702