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How can we help you today? Welcome to the MEGA Help Centre. Search our extensive documentation and self-help resources.
Need help with your account or want to report an issue? Contact our support staff.
If you are unable to log in then email support@mega.nz. To prioritise your enquiry effectively, tell us if you’re a paying user and give us the email associated with your account.
Customer support. If an unauthorized Meta Pay transaction appears on your bank account, customer support is always ready to help. Chat live 24 hours a day or reach out via email. Learn more. Data security. To keep your information secure, your debit and credit card numbers are encrypted for safe and secure storage. Learn more. How it works.
MEGA has no visibility of or control over the Apple billing system and is not able torefund Apple payments. To find out how to request a refund from the Apple App Store, go to their support site. Android devices. Learn about how to cancel your subscription through the Google Play Store.
17 cze 2024 · After 30 days, if you’re still above your storage limit, then your account will be locked; you won’t be able to delete or download your data and will have view-only access to it, until you upgrade your account to a plan which has higher storage limits than the amount of data you have stored.
Toll-Free Customer Service Telephone Number: (855) 622-3195. Customer Service Hours of Operation: Monday through Friday 8:30 AM to 8:00 PM ET. Saturday: 8:30AM to 5:00PM ET. Borrower Website Address: mfc.loanadministration.com.
