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To call an inmate, you must create phone accounts through Securus. Some calls through Securus may appear as spam to the person receiving the call. To ensure you don't miss a call from an incarcerated individual, please do one of the following options: Store the phone number in your phone.
AdvancePay – A prepaid phone account set up by family or friends to receive inmate calls; PIN Debit – An inmate phone account you can deposit funds into; Inmate Voicemail – Record secure voicemails for your inmate 24/7
Already have a Keystone Account: Enter your existing Keystone Username and password, to Sign In. Please Note: The Keystone Login Help Desk is unable to assist with any questions or issues not related to the Keystone Login account. For questions regarding the Inmate Visitation System, please contact the facility where your loved one is located.
All visits must be scheduled at least two days in advance. When you log in to the IVS, you will see available timeslots based on your loved one’s specific housing assignment. All non-legal video visits are monitored and recorded. Please review our detailed Visitor Guide prior to your visit.
NCIC Detainee Phone Services. Add money to a Prepaid Collect Account or deposit fund onto an Detainee Phone Account online or Call 1-800-943-2189 (International Call 903-247-0069)
SERS Online Member Services. With a member services account, you can view your SERS benefit information and if you are an active SERS member, you can estimate your future retirement benefit.
If you are a current MCI Consumer customer, you can log in to our secure customer website to access your account information or e-mail Customer Service. Existing customers should have their account number available when calling.
