Search results
For current balance and payment information, sign in to Online Banking. To report your card lost or stolen, for help with your account, or to inquire about MBNA products and services: Get help with your account: 1-888-876-6262. Hearing Impaired (TTY/TDD): 1-800-872-5758. From outside Canada: 1-613-907-3505 (call collect)
- Disputes
These occur when you provide your credit card account number...
- Can't Log Into Online Banking
Call us at 1-888-876-6262 and select the self-serve option...
- My Accounts
To get started, visit MBNA.ca. Under “MBNA Online Banking,”...
- Terms of Use
You expressly agree that use of the website is at your sole...
- Help Centre
If your card or other credit device is lost, stolen, or...
- Accessibility
To access these services, call us toll free at...
- Mobile APP
Special offers: Be among the first to know about special...
- Apple Pay
Connect your MBNA credit card to Apple Pay in the Wallet app...
- Disputes
If you've a credit card or loan, you can solve many questions online by messaging us in our app. Don't use online services? Visit our help centre or give us a call.
If your card or other credit device is lost, stolen, or misplaced, contact us immediately: 1-888-876-6262. Customer Service associates are standing by 24 hours a day, 7 days a week.
If you decide to contact us, write us on a separate sheet (or use a copy of the form provided on your statement) at the following address: Or fax to 1.877.839.6262. Alternatively, you may call our Customer Service Associates at 1-800-347-6262 and we can assist you in setting up a pre-authorized debit.
You may call our Customer Service associates at 1-800-347-6262 and we can assist you in setting up a pre-authorized debit. Alternatively, please print and complete the PDF Authorization Form and send it to our attention by facsimile at 1-800-871-0994.
Useful information about your MBNA statements, including viewing statements, upcoming payments, locating payments, searching transactions and paper-free.
For help with account services: 1 (888) 876-6262. For assistance for those with hearing impairments: 1 (800) 872-5758. If there is a billing error or charge dispute discovered on your MBNA account, then services are reserved through written contact only. Send all correspondence and any evidence of the error to the address below.