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If you've a credit card or loan, you can solve many questions online by messaging us in our app. Don't use online services? Visit our help centre or give us a call.
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Access your MBNA credit card account online to manage...
- Help & Support
If you've a credit card or loan, you can solve many...
- Login
If you've a credit card or loan, you can solve many questions online by messaging us in our app. Don't use online services? Visit our help centre or give us a call.
If your card or other credit device is lost, stolen, or misplaced, contact us immediately: 1-888-876-6262. Customer Service associates are standing by 24 hours a day, 7 days a week.
If you have a question about your account or are looking for a specific product, our customer service representatives are ready to assist you. For faster service, please have your full account number available before calling Customer Service.
For current balance and payment information, sign in to Online Banking. To report your card lost or stolen, for help with your account, or to inquire about MBNA products and services: Get help with your account: 1-888-876-6262. Hearing Impaired (TTY/TDD): 1-800-872-5758. From outside Canada: 1-613-907-3505 (call collect)
You may call our Customer Service associates at 1-800-347-6262 and we can assist you in setting up a pre-authorized debit. Alternatively, please print and complete the PDF Authorization Form and send it to our attention by facsimile at 1-800-871-0994.
MBNA customer service is available 24/7 to meet your needs. MBNA customer service also offers the option to chat online with a customer service associate. It can be accessed online through the MBNA contact page and is available to account holders outside of Canada.