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9 lis 2023 · Defining MB/s and Mb/s. MB/s (or MBps) stands for megabytes per second and measures data transfer speed – how quickly a storage device can access files. For example, an external SSD with a rating of 500 MB/s can read or write data almost six times faster than a HDD rated at 100 MB/s.
When you conduct a speed test, you’re typically presented with three main metrics: Download Speed: This metric measures the speed at which data travels from the internet to your device. It’s usually expressed in megabits per second (Mbps).
6 paź 2024 · Learn top live chat metrics & KPIs help to measure the agent performance and efficiency . Check the live chat support benchmark analytics to deliver better experience.
9 kwi 2024 · Speed tests diagnose performance metrics like bandwidth to uncover why your experience falls short. This guide explains speed tests, interpreting results, and reasons from congestion to hardware flaws that internet providers don’t fulfill expected speeds.
A fast upload speed is helpful when sending large files via email, or in using video-chat to talk to someone else online (since you have to send your video feed to them). Upload speed is measured in megabits per second ( Mbps ).
26 sty 2023 · Live chat metrics help you understand your customers' experiences and ensure that your team feels confident and successful in their responses. Knowing what you're measuring and setting benchmarks for your goals is essential to solidifying and growing your support strategy across channels.
25 lip 2023 · Live chat support is a way for customers to have real-time, back-and-forth conversations with support agents. Using live chat software embedded on a company’s website, customers can send their questions to a person who can quickly reply to them in the same small window.
