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What to do if your Facebook account is locked and you're not getting phone or email codes when trying to confirm your account
If you can’t receive emails or text messages from us, maybe because you lost or upgraded your phone or your email account was hacked, learn how to recover your account if you can't access the email or phone number on your account.
If your Facebook account was suspended, you’ll see a message telling you that your account has been suspended when you try to log in. Typically, accounts that don't follow our Community Standards or Terms of Service will receive a warning before they are suspended. However, in some cases, accounts that don’t follow our Community Standards ...
If your Facebook account has been disabled, you'll see a message saying your account is disabled when you try to log in. If you don't see a disabled message when you try to log in, you might be having a different login problem. Learn how to fix a log in problem.
If your Facebook account has been suspended, you'll be informed about it in an email and when you access your account in an app or web browser. We will also let you know whether you can appeal the suspension if you believe we made a mistake.
If you don’t have access to the email address or mobile phone number associated with your Facebook account — maybe because you were hacked and your password was changed, or you lost or forgot them — try these steps to recover your account:
If your Facebook account has been disabled, you'll see a message saying your account is disabled when you try to log in. If you don't see a disabled message when you try to log in, you might be having a different login problem. Learn how to fix a log in problem.
