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If you don’t have access to the email address or mobile phone number associated with your Facebook account — maybe because you were hacked and your password was changed, or you lost or forgot them — try these steps to recover your account:
Signs of hacking to watch out for. If your Facebook account is hacked, you or your friends might notice activity or changes that weren’t from you. For example: Your profile picture has been changed. There are posts, comments and messages that you didn’t write. You’re suddenly having problems logging in, or your usual two-factor ...
If your account was hacked or compromised, you can take action to regain your account. Visit the Facebook Help Center or the Instagram Help Center to learn how to secure your account. We'll ask you to change your password and review recent login activity. Your email or password changed. Your name or birthday changed.
If you believe your account has been compromised by another person or a virus, please click the "My account is compromised" button below. We'll help you log back into your account so that you can regain control.
If someone gains access to your account, or creates an account to pretend to be you or someone else, we want to help. We also encourage you to let us know about accounts that represent fake or fictional people, pets, celebrities or organizations.
Start Again. If you think your account was hacked, we can help you recover it. First, can you tell us what's happening? Someone else gained access to my account. Someone else gained access to my friend's account. Someone used my or my friend's name, photos or information to create a new account.
We may disable or delete your account if it appears to have been hacked or compromised and we are unable to confirm ownership of the account after a year, or if the account is unused and remains inactive for an extended period of time.
