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Complete this form to add new, delete inactive or modify existing shipping addresses and associated contacts. Please allow 1-2 business days for your request to be processed, at which time you will receive a request complete message via email.
Macy’s ships to over 200 locations worldwide. If you need to ship items to another country, you will need to. Scroll to the bottom of Macys.com; Locate the Customer Service column; Click "Change Location" next to the flag; Choose location to destination country from the slide out options; Click Save & Continue
Update Macy's Credit Card billing address, email address, or phone number online. You'll need to add your Macy's Credit Card or your Macy's American Express® Card to your macys.com profile to change your billing address. If you need help adding your card, please Click Here.
Feel free to review our Customer Help Center for our most common topics. Chat with us by clicking the Chat Online link at the bottom of the page. Our Virtual Agent is available to assist 24 hours a day.
*Note - The Vendor Address Change form and the Vendor Network Change forms are now a part of a new EDI Maintenance Application. For access, email your name and account number to financialec@macys.com.
Our return process is easy and fast. Learn more about our return policies, refunds, merchandise certificates and more. Start your free return and learn more about our returns and exchanges policies at Macy's.
Macy's, Inc Address. 151 West 34th Street New York, NY 10001. Macy's Website: Customer Service. Bloomingdale's Website Customer Service. Bluemercury Email [email protected] Colleague & Employment Inquiries Email [email protected] Media Inquiries Email [email protected]
