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The web site makes it easy to register your Extended Warranty, create a repair request, and check the status of your repair during the course of the repair process. Mack Worldwide Warranty also provides customers with e-mail status updates during the entire course of the repair.
The Mack Worldwide Extended Warranty does not cover used, demo, or open box equipment which includes but is not limited to audio equipment, televisions, or computers. Mack only will cover digital cameras and lenses under our used service contracts which must be purchased from our authorized dealers.
Mack’s Extended Warranties make it easy to arrange a service for your equipment, check the status of your repair, and ask any questions you have about the service. Mack’s large team of educated customer service representatives are always on stand-by to answers all of your questions and concerns.
This extended warranty program is designed to provide you with additional coverage for manufacturer defects. Whether it be Murphy’s Law or just “luck”, electrical malfunctions seem to take place the day after the Manufacturer Warranty expires.
In order to arrange for service you must first register your Mack Warranty on our website. Please be sure to include your make, model and serial number as it appears on the unit itself.
Is my registered Mack Warranty transferable if I sell my equipment? Yes, absolutely! A major selling point when selling your used equipment is that the remainder of your extended warranty can be transferred over to the new user for a fee of $20.
MACK warranty program is designed to provide you with additional coverage for manufacturer defects. Whether it be Murphy's Law or just "luck", electrical malfunctions seem to take place the day after the Manufacturer Warranty expires.
