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The web site makes it easy to register your Extended Warranty, create a repair request, and check the status of your repair during the course of the repair process. Mack Worldwide Warranty also provides customers with e-mail status updates during the entire course of the repair.
We work with customers from retail, schools, hospitals, and more to find new and innovative ways to provide our customers with the absolute best extended warranties available.
Your Extended coverage begins the day after your manufacturer warranty ends, ensuring you seamless extended coverage. To have your equipment serviced under your Warranty, please be sure to include your contract number and copy of your dated bill of sale when you send in your equipment.
If traveling in the US, and you need service on your unit that is covered by a Mack Worldwide Warranty, you can either arrange for service on our website (www.mackcam.com) or contact a Customer Service Specialist here at Mack Warranty to instruct you on returning your unit to our facility in New Jersey.
Submit a request. Fields marked with an asterisk (*) are required. (Ex. International Repair, TV Repair, Printer repair, etc...) Please enter the details of your request.
Mack Worldwide Warranty - Arrange For Service. To initiate a claim for equipment repair, please provide the following information. Once completed and verified, you will receive an R.A. (Return Authorization) along with instructions on shipping the item in for repair.
To register your Mack Warranty, please have your equipment, Sales invoice, and Warranty information ready and log on to our website: WWW.MackCam.Com From the homepage you will be able to register your service contract.
