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The web site makes it easy to register your Extended Warranty, create a repair request, and check the status of your repair during the course of the repair process. Mack Worldwide Warranty also provides customers with e-mail status updates during the entire course of the repair.
Mack’s Extended Warranties make it easy to arrange a service for your equipment, check the status of your repair, and ask any questions you have about the service. Mack’s large team of educated customer service representatives are always on stand-by to answers all of your questions and concerns.
Your Extended coverage begins the day after your manufacturer warranty ends, ensuring you seamless extended coverage. To have your equipment serviced under your Warranty, please be sure to include your contract number and copy of your dated bill of sale when you send in your equipment.
Mack Diamond Extended Warranties are designed to give you the best total protection for equipment for the life of the Extended Warranty. As a leader in the photographic industry, Mack Camera provides repair services for customers worldwide.
As a preferred Mack Worldwide Warranty customer you will have service contract coverage on parts and labor for manufacturers defects for the life of your service contract. Please select the Service Contract Type and Service Contract Number to continue.
Submit a request. Fields marked with an asterisk (*) are required. (Ex. International Repair, TV Repair, Printer repair, etc...) Please enter the details of your request.
Mack Worldwide Warranty - Arrange For Service. To initiate a claim for equipment repair, please provide the following information. Once completed and verified, you will receive an R.A. (Return Authorization) along with instructions on shipping the item in for repair.
