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The web site makes it easy to register your Extended Warranty, create a repair request, and check the status of your repair during the course of the repair process. Mack Worldwide Warranty also provides customers with e-mail status updates during the entire course of the repair.
We work with customers from retail, schools, hospitals, and more to find new and innovative ways to provide our customers with the absolute best extended warranties available.
Mack’s Extended Warranties make it easy to arrange a service for your equipment, check the status of your repair, and ask any questions you have about the service. Mack’s large team of educated customer service representatives are always on stand-by to answers all of your questions and concerns.
Fields marked with an asterisk (*) are required. (Ex. International Repair, TV Repair, Printer repair, etc...) Please enter the details of your request. A member of our support staff will respond as soon as possible.
Please contact the manufacturer of the unit to see if there is a service center in the area. If there is please email international@mackworldwidewarranty.com for service. If there is no service center, you may be required to send your equipment directly to our facility in Springfield, NJ.
1-800-252-6225. support@mackcam.com. Report a problem. Send a message. What's new in this version? Profiles. Secure access to your information. Edit and update your contact information. Warranty Storage. View, print, download and save all of your Mack warranties in one list using your online account.
Please be sure that when you are asked to include your equipment serial number that you take this information directly off of your equipment and not from the box or the sales receipt. You may also call customer service at 1-800-252-6225
