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DUA oversees the unemployment insurance (UI) program, which provides temporary income assistance to eligible workers in Massachusetts. DUA also determines and collects employer contributions to the UI program. To report fraud or get help with your claim, call Unemployment Customer Assistance at (877) 626-6800.
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The Office of Multilingual Services ensures meaningful...
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The Board of Review (BOR) decides unemployment appeals of...
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The Department of Transitional Assistance (DTA) assists and...
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1. Visit Massachusetts DUA. If you received notification from MDUA to verify your identity, visit the website referenced in the message, then select Verify with ID.me. 2. Verify your identity. You can use the self-service verification method to verify your identity for unemployment benefits.
If you need proof of good standing with the Department of Unemployment Assistance (DUA), learn how to request a certificate of compliance through your Unemployment Services for Employers account.
Learn how to reset your UI Online password if you have previously filed for unemployment benefits and cannot log in to your UI Online account. After you reset your password, your new password will take effect immediately.
Massachusetts Department of Unemployment Assistance (DUA) has partnered with ID.me to perform a quick, secure online identity verification service. Even If DUA has already verified your identity using another method, you are still required to have your identity verified through ID.me.
This article covers what you can do if: Someone steals your identity to apply for Unemployment Insurance (UI), The Department of Unemployment Assistance (DUA) asks you for proof of your identity after you apply for UI, or. DUA denies you benefits because you did not send them proof of your identity. Expand All.
This requirement generally requires claimants to verify their identity, typically using photos of the front and back of their social security card, an official photo identification, and an address verification if the address on the identification is different from that used for the UI claim.