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9 maj 2024 · Losing access to your PUBG Mobile account can be a distressing experience, but it’s not irreversible. By following the outlined steps, you can effectively recover your account and secure it against future threats.
The in-game Customer Service has solutions for issues with purchasing, reporting, items, and more.
If you have lost your linked Google Play or Facebook account information, please contact their customer support or try their find account / password feature. But, we do not protect your play records or payment history when game is deleted or re-installed if the game is played on guest account.
3 cze 2021 · Purchases from unofficial channels violate the PUBG MOBILE user agreement, and we would like to remind you that in cases where there are multiple violations detected, the game account involved will be treated with heavier ban punishments.
If your account repetitively gets blocked through auto detection, you may have to experience the inconvenience of your access being blocked for longer periods. In order to avoid this and to enjoy a smooth game experience, please refer to the bullet points below to check your mobile device.
15 lip 2022 · In recent times, concerns about personal game account security and personal info have gradually increased, and we'd like to address them here. We'll highlight the dangerous actions that can lead to a breach in personal account security.
21 gru 2020 · Dubbed the “Ban Pan”, Tencent confirmed that over 2million accounts were permanently banned in the span of a week, from December 11 and December 17, for an array of cheats and hacks.