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If you have lost your linked Google Play or Facebook account information, please contact their customer support or try their find account / password feature. But, we do not protect your play records or payment history when game is deleted or re-installed if the game is played on guest account.
A pop-up message saying, ''Your account will be banned for violating regulation" is shown on my screen. If your account repetitively gets blocked through auto detection, you may have to experience the inconvenience of your access being blocked ...
If your account repetitively gets blocked through auto detection, you may have to experience the inconvenience of your access being blocked for longer periods. In order to avoid this and to enjoy a smooth game experience, please refer to the bullet points below to check your mobile device.
Losing access to my account has been a devastating blow, and I sincerely hope you will consider restoring it, allowing me to continue to enjoy the game and contribute positively to the community. Thank you for taking the time to review my petition.
9 maj 2024 · Learn how to recover your lost PUBG Mobile account with our easy, step-by-step guide and secure it against future issues.
11 sie 2023 · Permanent Ban. Please keep in mind that restrictions cannot be lifted and applied period cannot be reduced even if you contact our support multiple times. Also, to learn more about the restrictions and how to avoid unpleasant penalties please check out our Rules of Conduct.
If the Self-Service Tool is unable to resolve your issue, please tap "Contact Customer Service" and submit a form. Our Customer Service team will help resolve your issue.
