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New York State Medicaid. New York's Medicaid program provides comprehensive health coverage to more than 7.5 million New Yorkers (as of December 2023.) Medicaid pays for a wide-range of services, depending on your age, financial circumstances, family situation, or living arrangements.
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- LDSS
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- Medicaid Data and Reports
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- How to Apply
Report Card Lost or Damaged. Check Your Balance. Am I Eligible? Prescreen for Programs you may be eligible for.
If your Medicaid is with the Marketplace (NY State of Health) and you need to order a new benefit card please call the call center at 1 (855) 355-5777. Members residing in the five boroughs of New York City (NYC) can call the Human Resources Administration (HRA) Infoline at 1 (718) 557-1399 or the HRA Medicaid Helpline at 1(888) 692-6116.
Read the Medicaid At a Glance card to learn about eligibility factors, covered benefits, and cost sharing. Use the Plans by County Tool to learn what health plans are available in your county for Medicaid.
If you lost your health coverage through NY State of Health and think you should still be covered, you can ask us to reconsider and change our determination. A request to change our determination can be made by contacting the Marketplace through the informal review process and by requesting an appeal. Learn more about appeals.
Members who wish to request a copy of their 1095-B Form can do so in the following ways: By Phone: (800) 541-2831. By e-mail: 1095B@health.ny.gov. By mail: NY State of Health, P.O. Box 11774, Albany, NY 12211. More information about the 1095-B Form can be found here.
Medicaid clients who have lost their EBT cards and have a change of address, should contact the Medicaid helpline to update their contact information at 888-692-6116 to update their address. Clients can also use the MAP-751K form below to make this change and fax it to 917-639-0837.