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Live Scan Support Section: livescansupport@doj.ca.gov Questions regarding owning and operating YOUR own Live Scan device. Live Scan Billing Unit: DOJ.AppBill@doj.ca.gov and (916) 227-3870 Questions regarding accounts payable and receivable or discrepancies on an invoice.
- Public Live Scan Sites
Below is a location search where Live Scan fingerprinting...
- Fingerprint Background Checks
The live scan operator checks the applicant’s...
- Public Live Scan Sites
24-hour Automated Telephone Service Available: (916) 227-4557. If a requesting agency does not have results within seven days and digital Live Scan fingerprints were submitted, you may use the automated telephone system to check on your submission.
Below is a location search where Live Scan fingerprinting services are available to the public. This search is updated as additional information is received. However, applicants are encouraged to contact the Live Scan providers in advance to verify their current operating hours, fees, etc.
The phone number is (916) 227-4557. You will need the following information: (1) your date of birth; and (2) the 10-digit Automated Transaction Identifier (ATI) number that appears at the bottom of the Department of Justice form requesting Live Scan fingerprint background checks.
The live scan operator checks the applicant’s identification, inputs the applicant’s personal descriptor information, captures the applicant’s fingerprints electronically, and transmits the data to the DOJ.
24-hour Automated Telephone Service Available: 916-227-4557. If a requesting agency does not have results within seven days and digital Live Scan fingerprints were submitted, you can use the automated telephone system to check on your submission.
Live Scan Fingerprinting is available only in California. Live Scan fingerprint results will be submitted to the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI) electronically. If you need to have your fingerprints taken in another state, you must use the "hard card" fingerprint method.
