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1 lut 2024 · A live chat app is a customer service tool that allows you to chat with customers in real-time. Usually part of a help desk package, live chat apps allow you to quickly respond to customer inquiries through your website.
16 paź 2023 · Live chat is a great way to handle a lot of common customer service issues, and customers generally love it. Plus, it's relatively affordable, so whether you're a startup or an established business, it's easy to add to your existing technology stack.
5 sie 2024 · Live chat software allows a customer conversation to happen in real time on a business’s website, mobile app, or messaging channels like Messenger, WhatsApp, and Slack. Customers can quickly get help using the channels they like the most, leading to a positive customer experience (CX).
21 sie 2024 · Explore popular customer service management solutions with live chat apps for Android, iOS, web, and desktop. Rating, pros, cons, and reviews included.
10 wrz 2024 · The best live chat software will not only let you communicate with your website visitors in real time via a live chat widget, but they will also allow you to schedule messages to trigger when you’re not available or even when a user visits a certain page on your website.
LiveChat comes with an intuitive chat widget and a clean agent app interface. Your customers immediately know how to reach you, and you can provide them with support without any specialized training.
22 sty 2024 · The 16 best free live chat software and free trials. There are many different types of live chat software, both with free plans and free trials. Picking the right live chat software can help you connect with customers instantly and improve customer retention.
