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We take fraud, scam, phishing and spoofing attempts seriously. If you receive a correspondence you think may not be from Amazon, report it immediately. To have the best advice on what actions to take, select the most appropriate link: If you don't have an Amazon account.
- Unsolicited Package Received
Visit the Amazon Customer Service site to find answers to...
- Unsolicited Package Received
Report a suspicious phone call, message, or other scam. Follow the instructions in Report a Scam to report suspicious emails, phone calls, text messages, unsolicited packages, or gift card scams.
To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.
If you have received suspicious communication claiming to be from Amazon and you don't have an account with us, report it at reportascam@amazon.com. For more information on the most common scam tactics, visit Scam trends.
7 lut 2024 · In June 2023, Amazon filed four new lawsuits against fraudsters attempting to mislead Amazon customers and harm Amazon selling partners by facilitating fake reviews. Fake reviews are primarily being driven by the emergence of an illicit “fake review broker” industry.
12 lip 2023 · Despite being inundated with fake sellers and accounts, Amazon is surprisingly diligent in policing its marketplace: if it sees a spike in reports, it will remove a seller's privileges without hesitation. To combat this, fake sellers play the numbers game and run multiple accounts at a time.
26 lip 2022 · According to the fraudulent-review-detection service Fakespot, around 42 percent of 720 million Amazon reviews assessed in 2020 were bogus. The review fraud is not distributed equally — with...
