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Our virtual assistant, Jess, can find it for you. You’ll just need to confirm some details such as your name, email and departure date. Your Jetstar booking reference is a 6-character combination of letters and numbers. If you made your booking at jetstar.com you’ll find it at the top of your itinerary.
Your itinerary contains useful information, such as your booking reference number, date and time of travel, and any special requests you might have made when booking. Make sure to check that you’ve added the extras you need to each flight on your trip.
We have lots of helpful answers and information on our contact us page. If you can’t find what you’re looking for, please give us a call on one of the numbers listed below. Calling from the Philippines? Contact centre hours: English-language contact centre available 24 hours, 7 days a week.
Got a Jetstar question? Need some assistance with your booking? This is your one-stop shop for all Jetstar customer support enquiries.
Allowing you to check in online, keep track of your flight status, and save your mobile boarding pass, the new Jetstar app makes travelling with us a breeze. No bags to check in? Go straight to the gate 5. Or scan your pass at a kiosk to print bag tags. Travelling with friends or family?
Cheap flights Philippines. We’re proud to be the home of affordable travel. How do we do it? Easy. We give you the choice of how you want to fly, so we can offer you cheap flights. No need to purchase checked baggage if you’re travelling light! Save on an in-flight meal by packing a snack. Scale your travel up or down so you only pay for ...
Jetstar Flight Status (with flight tracker and live maps) -- view all flights or track any Jetstar flight