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You can call the Team Member Service Center help line at 800-447-2000. Monday through Friday, 7 a.m.–7 p.m. CT. You can also open a case or chat with an advisor in the Team Member Services space on Jetnet.
Call the Benefits Service Center at 888-860-6178, Monday through Friday, 8 a.m. to 5 p.m. CT. You may also chat online or send a question to a benefits representative. Spending Accounts. American Airlines Service Center at Fidelity. 800-354-3412.
You can also find information on the Retiree site, which you can access after you retire. You can enroll in retiree medical coverage any time after retirement, up to the age of 65. Call the Benefits Service Center at 888-860-6178 if you miss the annual online retiree medical enrollment window.
Need help from the Team Member Service Center? Open a case or review my case » Phone: 1-844-543-5747. Tell Me Why. Want to learn more about the "why" behind the decisions at American Airlines? Be sure to subscribe to the Tell Me Why podcast, a series that talks about the "why" behind the decisions we make or the approach we take at the company.
Open a dispute for assistance with incorrect charges or contact the Team Member Service Center for pass bank issues or other travel related questions. Additional Resources Jetwire
The Travel Planner allows you to list for flights, edit your trip, check-in and more from your mobile device – and all of this through a system that perfectly fits your desktop, laptop, tablet or other mobile device (that means no more of the dreaded zooming in).
E Mail & Telephone ***** Retiree JetNet. http://retires.aa.com ***** HR Services for RETIREES
