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  1. Order Status. Order Number. Phone Number. Find Order. or. Returning Customer? Sign in to your jcp.com account to view your order history.

  2. Does JCPenney have free shipping? Orders that qualify for free shipping are shipped our Standard Delivery 3-5 business day method. Eligible customers must select this option in checkout in order to receive free shipping.

  3. Delivery Information. Learn all about our delivery options: including Free Pickup, Doorstep Drop-Off, and Premium Delivery. Premium Delivery. (recommended) Enjoy full service in-home delivery with cleanup. LEARN MORE. Available with any size order, for one low fee. Scheduled delivery time.

  4. Furniture & Mattress Customer Care Center. Get what you need from our JCPenney Customer Service Links & Resources. Track your order, find a store, check your rewards, and more!

  5. 4 sie 2015 · Track a JCPenney order online by supplying the order number and phone number, or call customer service at 800-322-1189. Registered JCPenney.com users can also check the status of an order by logging into the site using their email address and password.

  6. 4 sie 2015 · Tracking a JCPenney order is easy and takes only a few minutes. To track your order, find the order number and the phone number associated with the order, and enter this information into JCPenny’s tracking database. Find your JCPenney receipt or online order email confirmation.

  7. on select purchases when you open and use a new JCPenney Credit Card. Extra 5% off on select merchandise.

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